Ticketmaster May Face Millions In Fines Following Bad Bunny Concert Backlash

Hundred of fans were disappointed to learn that they were denied entry to Bad Bunny’s Mexico City concert over the weekend. After Ticketmaster blamed the issue on an “unprecedented number of fake tickets,” the brand is now looking at millions of dollars in fines.

According to Variety, director of the Federal Attorney’s Office for Consumers in Mexico (PROFECO) Ricardo Sheffield recently revealed that there have been around 1,600 requests for refunds.

SAN JUAN, PUERTO RICO – MARCH 10: Bad Bunny performs as part of “X100Pre Tour” at Coliseo Jose M. Agrelot on March 10, 2019 in San Juan, Puerto Rico. (Photo by Gladys Vega/Getty Images)

He also confirmed that the ticket cancellations were not a result of “counterfeit,” but an “oversell” of tickets by Ticketmaster.

Sheffield reportedly suggested that the company issue fans a 100% refund with an added “20% compensation.” On the fine that Ticketmaster could soon face, he revealed that it could total a maximum of 10% of their 2021 earnings.

Stating that the fine is “to be determined [in] the following week,” he emphasized, “It is a very serious situation, quite delicate.”

READ MORE: Los Angeles Honors Bad Bunny With His Own Day

Bad Bunny ended his global World’s Hottest Tour in Mexico City last Friday night (Dec. 9) with fewer concertgoers than expected.

Releasing a statement shortly after, Ticketmaster stated that “the issues with access were the result of an unprecedented number of fake tickets, which led to a not normal agglomeration of people and an intermittent operation of our system.”

“The above generated confusion and complicated the entrance to the stadium,” the statement continued, “with the unfortunate consequence that people with legitimate tickets were denied access.”

Ticketmaster similarly faced backlash last month after Taylor Swift announced her highly-anticipated Eras Tour. The company issued an apology after their website crashed amid the concert’s pre-sale. 

NASHVILLE, TENNESSEE – SEPTEMBER 20: NSAI Songwriter-Artist of the Decade honoree, Taylor Swift performs onstage during NSAI 2022 Nashville Songwriter Awards at Ryman Auditorium on September 20, 2022 in Nashville, Tennessee. (Photo by Terry Wyatt/Getty Images)

Ticketmaster then canceled their general admission ticket sales, admitting in a statement that they experienced “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand.”

The U.S. Department of Justice recently announced an investigation into Live Nation, Ticketmaster’s parent company, with plans to discover if it “has abused its power over the multibillion-dollar live music industry.”

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Mexico Is Fining Ticketmaster After Bad Bunny Ticketholders Were Denied Entry Into His Mexico Shows

Over the course of the past weekend, several Bad Bunny fans in Mexico City were turned away from his two shows that were being held that past weekend. Over 1,600 fans were denied entry on Friday (December 9) and over 100 on Saturday (December 10), despite the fact that they were holding tickets. Following the events, Mexico’s Federal Attorney’s Office For Consumers (PROFECO) has launched an investigation.

The head of PROFECO, Ricardo Sheffield spoke to Radio Formula about the denial of entry to fans

“As we are a fiscal authority, if they don’t want to pay of their own will, we will seize their accounts then, and they will pay because they have to,” said Sheffield.

Sheffield noted that PROFECO will require Ticketmaster to reimburse fans for the tickets purchased, as well as provide them with an additional 20 percent. He also shared that the company will be ordered to pay a fine to the city, which would match 10 percent of their 2021 earnings.

Ticketmaster Mexico has taken to social media, claiming that the fans were turned away at entry not due to an oversell of tickets, but because the tickets were counterfeits. PROFECO has conducted an investigation, which concluded that the fans had purchased the tickets through legitimate channels.

Ticketmaster Said Bad Bunny Fans In Mexico Were Turned Away Due To Fake Tickets, Not An Oversell

This past weekend, several Bad Bunny fans were denied entry into his Mexico City shows on December 9 and 10. Several customers claimed they purchased tickets through Ticketmaster, but were turned away at entry. Following the fiasco, Ticketmaster issued a statement via social media, denying an oversell of tickets and claiming that the fans had actually purchased counterfeits.

“As has been reported, on Friday an unprecedented number of fake tickets were presented at the entrance of [Estadio Azteca], purchased outside our official channels,” said Ticketmaster. “In addition to causing confusion among entrance officials, this situation generated a malfunction in our system, which for moments at a time, couldn’t properly identify legitimate tickets. It’s important to underscore that there was no oversale of tickets. Ticketmaster took the technological and logistical measures needed to ensure what happened on Friday would not happen on Saturday.”

Over 1,600 fans were turned away on the December 9 show, and 100 fans were turned away the following night. According to a report from Billboard, Mexico’s Federal Attorney’s Office for Consumers (PROFECO) conducted an investigation, which concluded that several of the counterfeit tickets were purchased through legitimate channels.

The events occurred just weeks after Taylor Swift fans filed a lawsuit against Ticketmaster after a disastrous presale for her Eras tour.

Ticketmaster Ruined Bad Bunny’s Mexico City Concert For Some Fans

Ticketmaster’s blunders aren’t exclusive to Swifties. Bad Bunny completed his World’s Hottest Tour at Estadio Azteca in Mexico City on Friday night, and some fans weren’t allowed to witness the year’s top-grossing touring artist. According to Billboard, Ticketmaster Mexico canceled several people’s tickets “at the entrance to the show saying they were fake.”

“Dozens of people who had arrived hours and some days earlier — coming from different places in Mexico and the U.S. — were not able to get inside,” Billboard reported. They relayed an individual tearful account from the scene and adding, “some desperate fans climbed over the main gates of the stadium trying to get inside but were blocked by security.”

Ticketmaster Mexico released a statement on Saturday about the debacle:

The statement begins by apologizing to those affected by the scam and promising “a full refund to legitimate ticket holders who were unable to access” the concert. The company also pinpointed “an unprecedented number of false tickets” on the platform as the issue. “This generated confusion and complicated the entrance to the stadium, with the unfortunate consequence that some legitimate tickets were denied entry,” the statement continues.

Ticketmaster Mexico shared it will work with PROFECO to sort out the aftermath and assist in preventing future ticket fraud.

Unfortunately, fans will likely have to wait awhile for a redo. Bad Bunny pulled off two headlining tours in 2022: El Ultimo Tour Del Mundo 2022 and World’s Hottest Tour. According to his new Billboard cover story, he became the first-ever artist to earn at least $100 million on two separate shows in one year.

Bad Bunny told the publication that he plans to take a break in 2023, citing his “physical health, my emotional health to breathe, enjoy my achievements.” One thing assuredly penciled into his 2023 calendar is the Grammys, where his Un Verano Sin Ti will be the first-ever Spanish-language album up for the Album Of The Year category.

Bad Bunny Has A Carnal Theory About How Musical Collaboration Is ‘Almost Like Having Sex With Someone’

Bad Bunny is standing alone at the top. The revelatory Puerto Rican superstar became the first-ever artist with an all-Spanish release, Un Verano Sin Ti, atop the year-end Billboard 200 chart. The record-breaking album made more history when the 2023 Grammys nominations were announced last month, as it is the first-ever Spanish-language project to be up for Album Of The Year.

If that weren’t enough, Billboard put Bad Bunny atop its year-end Top Tours chart with a total gross of $373.5 million across his El Ultimo Tour Del Mundo 2022 and World’s Hottest Tour headlining treks. Additionally, he’s the first artist in history to claim two tours with over $100 million earnings within a calendar year.

This morning (December 8), Bad Bunny was yet again alone in the spotlight on the cover of Billboard. The accompanying story contrasted Bad Bunny’s simplistic tour sets — mostly, just him, a beach chair, and a microphone — with the multidimensional team effort behind him since Noah Assad, his manager, signed him in 2016 when Bad Bunny was bagging groceries in his native Puerto Rico.

Bad Bunny can command audiences of thousands by himself, but he values working with others more.

“I’m at a point where, no matter what happens, I’m not looking for anything to happen. For example, I wasn’t looking for a collab with Drake,” Bunny said. “It was very spontaneous. Now it’s different. Now everybody — the biggest artist you can think of — wants to collaborate with me.” When Cobo offered that Bad Bunny is the biggest artist she can think of, he used an interesting analogy to describe how seriously he takes his access to any collaborator he wants.

“And I collaborate with myself,” he continued. “I see collabs in a very different way, as something very special. For me, a collaboration is almost like, I don’t want to sound like an asshole, but it’s almost like having sex with someone. Making a song is a serious matter. You’re saying things, and you’re with someone, and it’s not going to go away. It’s there forever; it’s not like pressing ‘delete’ if you change your mind. At the end of the day, collaborating with Drake, or whoever, is as special as a collab with Buscabulla, or Chencho, or Rauw [Alejandro], or Jhayco. Each has a specific moment and a specific feeling.”

Bunny also shared that he plans to take a break in 2023 “for my physical health, my emotional health to breathe, enjoy my achievements.” We can all agree he’s earned it.

See outtakes from Bad Bunny’s Billboard cover below.

Bad Bunny x Adidas Forum Buckle “White” Release Date Confirmed

Bad Bunny has ascended to become one of the biggest artists in the entire world. His music is massive at this point, and you cannot deny his superstardom. Having said that, Bad Bunny is one of those artists who are in high demand. Consequently, he has attained some big brand deals.

For example, the artist has been working with the likes of Adidas. The highest-selling artist of 2022 has come through with some unique collaborations over the years. Subsequently, he is looking to release even more with the year coming to a close.

Bad Bunny
Image via Adidas

Bad Bunny x Adidas Forum Buckle

One of those shoes is the Adidas Forum Buckle. This takes the iconic Adidas Forum Low and transforms it into a more utilitarian sneaker that will certainly turn some heads. Bad Bunny is someone who is stylish, so it only feels natural for him to create a sneaker like this.

The latest colorway of this shoe to be dropped is a model simply called “White.” As you can see down below, the shoe begins with a white base. From there, we have some beige suede overlays. Additionally, the three stripes on the side are grey, which adds a unique contrast. Overall, the buckle adds quite a bit to the silhouette, and you can’t help but appreciate these.

Bad Bunny x Adidas – Image via Adidas

When the biggest artist in the world is dropping shoes with you, you know you are in for some success. These kinds of artist collabs are huge right now, and with Adidas dropping Kanye, they will certainly be in for more of this, in the future.

Release Details

If you are looking to cop this shoe, you will be able to do so as of Saturday, December 10th for a price of $160 USD. Pairs will be available over at GOAT and Flight Club in a wide variety of sizes. Furthermore, you can try for them on release day at the Adidas CONFIRMED app. As always, let us know what you think of these, in the comments below. Additionally, stay tuned to HNHH for more news from the sneaker world.

Image via Adidas

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Lizzo, Billie Eilish, And Charlie Puth Had A Monster 2022 On TikTok And Were The Platform’s Top Artists Of The Year

Year-end list season is here, so data of what happened on various platforms in 2022 is making its way out into the world. Today (December 6), it’s TikTok’s turn, as the popular video-sharing platform has unveiled a number of lists. Among those is the most-viewed musicians on the platform in the US and the list is as follows:

1. Lizzo (@lizzo)
2. Bella Poarch (@bellapoarch)
3. Bad Bunny (@badbunny)
4. Charlie Puth (@charlieputh)
5. Doja Cat (@dojacat)
6. Selena Gomez (@selenagomez)
7. Nessa Barrett (@nessaabarrett)
8. Yung Gravy (@yunggravy)
9. Billie Eilish (@billieeilish)
10. Meghan Trainor (@meghantrainor)

Lizzo has long maintained an entertaining and uplifting presence on the platform, while Puth has used it to offer insight about his creative process. Meanwhile, Doja made her followers laugh, while Trainor had a TikTok hit with “Made You Look.”

Elsewhere on TikTok’s year-end ranks, Lizzo had one of the year’s top videos, music or otherwise, in a clip where she teaches choreography to “About Damn Time.” Rosalía also made an appearance on that list with her viral gun-chewing video, set to her TikTok favorite “Bizcochito.”

See what other people, topics, and videos made TikTok’s 2022 lists here.

Some artists covered here are Warner Music artists. Uproxx is an independent subsidiary of Warner Music Group.

The Los Angeles City Council Just Declared October 1st To Be ‘Bad Bunny Day’

Bad Bunny made the final U.S. stop in his World’s Hottest Tour last night in Los Angeles at SoFi Stadium, but the “Ojitos Lindos” singer didn’t leave the City of Angels without making an even greater lasting mark than just a memorable on-stage performance. That’s because the Los Angeles City Council declared that October 1st will be forever known as “Bad Bunny Day” in L.A.

L.A. City Councilman Kevin de León (a former congressman) was the one who introduced the resolution, which was seconded by every other member of the council. In speaking with local press, De León cited Bad Bunny’s, “Immense cultural impact to the Latino community across the City of L.A.” Adding that, “The City of LA’s population is 50% Latino, one of the largest Latino populations in the world outside Latin American countries. Bad Bunny’s cultural impact will have a tremendous and positive influence on future generations and will redefine Latino culture in Los Angeles and beyond for years to come.”

The cultural impact of what Bad Bunny has done for Música Latina’s global appeal is undeniable. He was the most-streamed artist in the world on Spotify last year and continues to raise his profile as an artist. Furthermore, the motion from the L.A. Council cited, the reggaeton and trap artist as, “Transcending those genres through the incorporation of rock, punk, and soul.”

Bad Bunny Owned The 2022 ‘Billboard’ Latin Music Awards With The Most Wins Of The Night

Bad Bunny was the big winner last night (September 29) at the Billboard Latin Music Awards. The Puerto Rican superstar won the most awards of the night followed by Farruko and Karol G.

Bad Bunny was the most-nominated artist at this year’s Billboard Latin Music Awards. He received 23 nominations across 13 categories for his chart-topping album Un Verano Sin Ti. Though he wasn’t in attendance last night, he ended up winning nine awards, including Artist Of The Year, Tour Of The Year, and Top Latin Album Of The Year.

Puerto Rican singer Farruko followed Bad Bunny with four wins. He scored a big hit last year with the guaracha-infused “Pepas.” Farruko’s wins included Hot Latin Song Of The Year and Sales Song Of The Year. Colombian superstar Karol G won three awards, including Hot Latin Songs Artist Of The Year — Female and Top Latin Albums Artist Of the Year — Female.

Among the memorable performances, Colombian singer Manuel Turizo sang his global top 10 hit “La Bachata.” Earlier this month, Coldplay invited him to sing the song at their concert in Bogotá, Colombia. Turizo serenaded the audience with a sweet performance of his heartbreak anthem.

After being honored with the Spirit Of Hope Award for her philanthropic work, Christina Aguilera sang her ranchera ballad “La Reina” for the first time. She sounded incredible as she tapped into the song’s empowering message that a king isn’t a king without his queen. The performance comes on the heels of her new EP La Luz dropping today with the song “No Es Que Te Extrañe” that might be about her estranged father.

The most unique performance of the night belonged to Puerto Rican singer Elvis Crespo. Bad Bunny pulled inspiration from Crespo’s music video for “Suavemente” for his own retro video for “Neverita.” Crespo paid homage to Bad Bunny by performing “Neverita” in a special medley with “Suavemente.”

Coldplay is a Warner Music artist. Uproxx is an independent subsidiary of Warner Music Group.